/*
 * osTicket client portal redesign.
 * Scope: frontend client pages only (body.client-portal).
 * No backend or behavior changes.
 */

:root {
    --font-sans: "Roboto", "Noto Sans", "Segoe UI", "Helvetica Neue", Arial, sans-serif;
    --c-bg: #edf2f8;
    --c-surface: #ffffff;
    --c-surface-soft: #f6f9ff;
    --c-border: #d4deea;
    --c-border-strong: #b8c8da;
    --c-primary: #156fb3;
    --c-primary-strong: #0e5b95;
    --c-text: #172537;
    --c-muted: #5a6f86;
    --c-success-bg: #ebfbf0;
    --c-success-border: #44a86d;
    --c-warning-bg: #fff9e9;
    --c-warning-border: #dc8e1f;
    --c-error-bg: #fff1f1;
    --c-error-border: #d35b5b;
    --radius-sm: 10px;
    --radius-md: 14px;
    --radius-lg: 18px;
    --space-xs: 0.25rem;
    --space-sm: 0.5rem;
    --space-md: 0.9rem;
    --space-lg: 1.25rem;
    --space-xl: 1.75rem;
    --shadow-sm: 0 6px 18px -14px rgba(21, 39, 62, 0.7);
    --shadow-md: 0 12px 28px -20px rgba(17, 39, 65, 0.65);
}

.client-portal {
    font-family: var(--font-sans);
    color: var(--c-text);
    background:
        radial-gradient(900px circle at -10% -15%, #deecfb 0%, transparent 60%),
        radial-gradient(900px circle at 110% -10%, #e2efff 0%, transparent 58%),
        linear-gradient(180deg, #e8eff7 0%, #eef4fb 60%, #e7edf5 100%);
}

.client-portal,
.client-portal input,
.client-portal select,
.client-portal textarea,
.client-portal button,
.client-portal a,
.client-portal .button,
.client-portal label,
.client-portal p,
.client-portal li,
.client-portal span,
.client-portal td,
.client-portal th,
.client-portal h1,
.client-portal h2,
.client-portal h3,
.client-portal h4,
.client-portal h5,
.client-portal h6 {
    font-family: var(--font-sans);
}

.client-portal *,
.client-portal *::before,
.client-portal *::after {
    box-sizing: border-box;
}

.client-portal a,
.client-portal .link {
    color: var(--c-primary);
    text-decoration: none;
    transition: color 0.15s ease;
}

.client-portal a:hover,
.client-portal .link:hover {
    color: var(--c-primary-strong);
    text-decoration: none;
    border-bottom: 0;
}

.client-portal #container {
    width: min(1220px, calc(100% - 2rem));
    margin: 1.2rem auto 1.8rem;
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-md);
    overflow: hidden;
}

.client-portal #header {
    min-height: 0;
    height: auto;
    padding: 0;
    border: 0;
    border-bottom: 1px solid var(--c-border);
    display: flex;
    align-items: stretch;
    justify-content: flex-start;
    gap: 0;
    background: linear-gradient(180deg, #ffffff 0%, #f5f9ff 100%);
    position: relative;
    overflow: hidden;
}

.client-portal #header .pull-right {
    float: none;
    margin-left: 0;
    display: flex;
    flex-direction: column;
    gap: var(--space-sm);
    position: absolute;
    top: 0.85rem;
    right: 1rem;
    z-index: 2;
}

.client-portal #header p {
    width: auto;
    margin: 0;
    padding: 0.45rem 0.7rem;
    border: 1px solid var(--c-border);
    border-radius: var(--radius-sm);
    background: #fbfdff;
    text-align: right;
    color: var(--c-muted);
    font-size: 0.82rem;
    line-height: 1.3;
}

.client-portal #logo {
    display: block;
    float: none;
    height: auto;
    flex: 1 1 100%;
    width: 100%;
    max-width: none;
    line-height: 0;
}

.client-portal #logo .valign-helper {
    display: none;
}

.client-portal #header #logo img {
    display: block;
    width: 100%;
    max-width: 100%;
    max-height: none;
    height: auto;
    min-height: 0;
    object-fit: contain;
    object-position: center center;
}

.client-portal #nav {
    margin: 0;
    padding: 0.8rem 1rem 0.95rem;
    height: auto;
    min-height: 0;
    display: flex;
    flex-wrap: nowrap;
    gap: 0.65rem;
    border-top: 0;
    border-bottom: 1px solid var(--c-border);
    background: linear-gradient(180deg, #f9fbff 0%, #edf4ff 100%);
    box-shadow: none;
}

.client-portal #nav li {
    margin: 0;
    padding: 0;
    list-style: none;
    display: block;
    flex: 1 1 0;
    min-width: 0;
}

.client-portal #nav li a {
    float: none;
    display: flex;
    align-items: center;
    justify-content: flex-start;
    gap: 1.05rem;
    min-height: 64px;
    width: 100%;
    height: auto;
    line-height: 1.2;
    padding: 0.8rem 1.28rem;
    margin: 0;
    border-radius: 16px;
    border: 1px solid #cbd9ea;
    box-sizing: border-box;
    color: #26476e;
    font-size: 0.96rem;
    font-weight: 700;
    letter-spacing: 0.01em;
    background: linear-gradient(180deg, #ffffff 0%, #edf4ff 100%);
    box-shadow: 0 10px 22px -18px rgba(17, 39, 65, 0.95);
    text-shadow: none;
    transition:
        transform 0.15s ease,
        box-shadow 0.15s ease,
        border-color 0.15s ease,
        background-color 0.15s ease,
        color 0.15s ease;
    background-image: none;
    background-position: initial;
}

.client-portal #nav li a.home,
.client-portal #nav li a.kb,
.client-portal #nav li a.new,
.client-portal #nav li a.status,
.client-portal #nav li a.tickets {
    padding-left: 1.2rem;
}

.rtl .client-portal #nav li a.home,
.rtl .client-portal #nav li a.kb,
.rtl .client-portal #nav li a.new,
.rtl .client-portal #nav li a.status,
.rtl .client-portal #nav li a.tickets {
    padding-left: 1.2rem;
    padding-right: 1.2rem;
    flex-direction: row-reverse;
}

.client-portal #nav li a.active,
.client-portal #nav li a:hover {
    color: #123b63;
    border-color: #aec6e1;
    background: linear-gradient(180deg, #ffffff 0%, #e2efff 100%);
    box-shadow: 0 14px 28px -20px rgba(16, 56, 97, 0.95);
    transform: translateY(-1px);
}

.client-portal #nav li a.active {
    border-color: #8db4df;
    background: linear-gradient(180deg, #fefeff 0%, #d6e7ff 100%);
}

.client-portal #nav li a::before {
    content: "";
    flex: 0 0 64px;
    width: 64px;
    height: 64px;
    background-repeat: no-repeat;
    background-position: center;
    background-size: 64px 64px;
}

.client-portal #nav li a.home::before {
    background-image: url('../images/icons/home.webp');
}

.client-portal #nav li a.kb::before {
    background-image: url('../images/icons/knowledgebase.webp');
}

.client-portal #nav li a.new::before {
    background-image: url('../images/icons/new_ticket.webp');
}

.client-portal #nav li a.status::before {
    background-image: url('../images/icons/ticket_status.webp');
}

.client-portal #nav li a.tickets::before {
    background-image: url('../images/icons/button_support.webp');
    background-size: 64px 64px;
}

.client-portal #content {
    margin: 0;
    padding: var(--space-lg);
    min-height: 0;
    height: auto;
}

.client-portal #footer {
    border-top: 1px solid var(--c-border);
    padding: 0.95rem var(--space-lg) 1.25rem;
    color: var(--c-muted);
    font-size: 0.8rem;
}

.client-portal #msg_notice,
.client-portal #msg_warning,
.client-portal #msg_error,
.client-portal .notice_bar,
.client-portal .warning_bar,
.client-portal .error_bar {
    height: auto;
    line-height: 1.35;
    border-radius: var(--radius-sm);
    margin-bottom: 0.85rem;
    box-shadow: var(--shadow-sm);
}

.client-portal #msg_notice,
.client-portal .notice_bar {
    background-color: var(--c-success-bg);
    border-color: var(--c-success-border);
}

.client-portal #msg_warning,
.client-portal .warning_bar {
    background-color: var(--c-warning-bg);
    border-color: var(--c-warning-border);
}

.client-portal #msg_error,
.client-portal .error_bar {
    background-color: var(--c-error-bg);
    border-color: var(--c-error-border);
}

.client-portal h1,
.client-portal h2,
.client-portal h3 {
    color: #163454;
}

.client-portal h1 {
    font-size: 1.55rem;
    margin-bottom: 0.55rem;
}

.client-portal h2 {
    font-size: 1.2rem;
}

.client-portal h3 {
    font-size: 1rem;
}

.client-portal .button,
.client-portal .button:visited,
.client-portal input[type="submit"],
.client-portal input[type="reset"],
.client-portal input[type="button"],
.client-portal .action-button {
    border: 1px solid #b9cce3;
    border-radius: var(--radius-sm);
    box-shadow: var(--shadow-sm);
    background: linear-gradient(180deg, #ffffff 0%, #ebf4ff 100%);
    color: #1f3956;
    text-shadow: none;
    font-size: 0.9rem;
    font-weight: 600;
    height: auto;
    line-height: 1.2;
    width: auto;
    max-width: 100%;
    padding: 0.52rem 0.92rem;
    border-bottom: 1px solid #b4c8e0;
}

.client-portal .button:hover,
.client-portal input[type="reset"]:hover,
.client-portal input[type="button"]:hover,
.client-portal .action-button:hover {
    background: linear-gradient(180deg, #ffffff 0%, #dfeeff 100%);
    color: #0f2d49;
}

.client-portal .button:active {
    top: 0;
}

.client-portal .blue.button,
.client-portal .blue.button:visited,
.client-portal .green.button,
.client-portal .green.button:visited,
.client-portal input[type="submit"],
.client-portal .primary.button {
    border-color: transparent;
    background: linear-gradient(180deg, #1f84cc 0%, #1269a8 100%);
    color: #fff;
}

.client-portal .blue.button:hover,
.client-portal .green.button:hover,
.client-portal input[type="submit"]:hover,
.client-portal .primary.button:hover {
    background: linear-gradient(180deg, #1979bb 0%, #0f5b91 100%);
    color: #fff;
}

.client-portal input[type="text"],
.client-portal input[type="password"],
.client-portal input[type="email"],
.client-portal input[type="search"],
.client-portal input[type="number"],
.client-portal textarea,
.client-portal select {
    border: 1px solid var(--c-border-strong);
    border-radius: var(--radius-sm);
    background: #fff;
    color: var(--c-text);
    padding: 0.52rem 0.62rem;
}

.client-portal input[type="text"]:focus,
.client-portal input[type="password"]:focus,
.client-portal input[type="email"]:focus,
.client-portal input[type="search"]:focus,
.client-portal input[type="number"]:focus,
.client-portal textarea:focus,
.client-portal select:focus {
    outline: none;
    border-color: #7faadb;
    box-shadow: 0 0 0 3px rgba(21, 111, 179, 0.15);
}

.client-portal .required {
    color: #1f3f61;
}

.client-portal .error {
    color: #a53434;
}

.client-portal .faded {
    color: var(--c-muted);
}

.client-portal .search.well,
.client-portal .well,
.client-portal #breadcrumbs {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: var(--c-surface-soft);
}

.client-portal .search.well {
    margin-top: 0;
}

.client-portal .row {
    display: grid;
    grid-template-columns: minmax(0, 2fr) minmax(250px, 1fr);
    gap: var(--space-lg);
}

.client-portal .span8,
.client-portal .span4 {
    width: auto;
    margin: 0;
    display: block;
}

.client-portal .portal-home {
    display: grid;
    grid-template-columns: minmax(260px, 340px) minmax(0, 1fr);
    gap: var(--space-lg);
    align-items: start;
}

.client-portal .portal-home-main {
    min-width: 0;
    width: auto;
    max-width: 100%;
    grid-column: 2;
    grid-row: 1;
}

.client-portal .portal-home-main.main-content,
.client-portal .main-content {
    width: auto;
    max-width: 100%;
}

.client-portal .portal-home-sidebar {
    min-width: 0;
    width: min(100%, 340px);
    justify-self: start;
    grid-column: 1;
    grid-row: 1;
}

.client-portal .portal-hero {
    margin-bottom: var(--space-lg);
    border: 0;
    border-radius: 0;
    padding: 0;
    background: transparent;
    box-shadow: none;
}

.client-portal .portal-content-card {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: linear-gradient(180deg, #ffffff 0%, #ebf4ff 100%);
    padding: var(--space-lg);
    box-shadow: var(--shadow-sm);
}

.client-portal .portal-featured {
    margin-top: var(--space-lg);
}

.client-portal .portal-featured-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.85rem;
    margin-bottom: 0.8rem;
}

.client-portal .portal-featured-titleblock {
    min-width: 0;
}

.client-portal .portal-featured-titleblock h2 {
    margin: 0 0 0.3rem;
}

.client-portal .portal-featured-head .kb-categories-intro {
    margin-bottom: 0;
}

.client-portal .portal-featured-search-form {
    margin: 0;
    width: min(520px, 100%);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.client-portal .portal-featured-search-form .search {
    flex: 1 1 auto;
    min-width: 0;
}

.client-portal .portal-featured-search-form .button {
    margin: 0;
    white-space: nowrap;
}

.client-portal .portal-featured-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: var(--space-lg);
}

.client-portal .featured-category {
    width: auto;
    margin-top: 0;
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: #fff;
    padding: var(--space-md);
    box-shadow: var(--shadow-sm);
}

.client-portal .featured-category i {
    color: var(--c-primary);
}

.client-portal .article-headline {
    margin-left: 0;
    margin-top: 0.55rem;
}

.rtl .client-portal .article-headline {
    margin-right: 0;
}

.client-portal .article-title {
    font-weight: 600;
}

.client-portal .portal-sidebar,
.client-portal .sidebar {
    width: 100%;
    margin: 0;
}

.client-portal .portal-sidebar-cta,
.client-portal .front-page-button {
    display: grid;
    gap: var(--space-sm);
    margin-bottom: var(--space-md);
    width: 100%;
}

.client-portal .portal-sidebar-cta p,
.client-portal .front-page-button p {
    margin: 0;
}

.client-portal .portal-sidebar-button,
.client-portal .front-page-button .button {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    min-height: 50px;
    padding: 0.72rem 1rem;
    font-size: 1.05rem;
    line-height: 1.25;
    text-align: center;
    border-radius: 14px;
}

.client-portal .portal-sidebar-content,
.client-portal .sidebar .content {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: #f9fbff;
    padding: var(--space-md);
}

.client-portal .portal-support-decor {
    display: flex;
    justify-content: center;
    align-items: center;
    margin: 0 0 var(--space-md);
    padding: 0.35rem 0 0.1rem;
}

.client-portal .portal-support-decor img {
    display: block;
    width: min(100%, 270px);
    height: auto;
    filter: drop-shadow(0 14px 20px rgba(17, 39, 65, 0.12));
}

.client-portal .sidebar section + section {
    margin-top: 1rem;
}

.client-portal .sidebar section .header {
    margin-bottom: 0.5rem;
    color: #213b5a;
}

.client-portal .search-form {
    padding-top: 0;
}

.client-portal .search-form .search,
.client-portal .searchbar .search {
    width: 100%;
    max-width: 100%;
}

.client-portal .client-login {
    margin-top: 0.7rem;
}

.client-portal .client-login-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.2fr) minmax(220px, 1fr);
    gap: var(--space-lg);
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    padding: var(--space-lg);
    background: #f8fbff;
}

.client-portal .client-login-main {
    min-width: 0;
    width: auto;
    display: block;
    padding: 0;
    box-shadow: none;
}

.client-portal .client-login-side {
    border-left: 0;
    padding-left: var(--space-lg);
}

.rtl .client-portal .client-login-side {
    border-left: 0;
    border-right: 0;
    padding-left: 0;
    padding-right: var(--space-lg);
}

.client-portal .client-login-error {
    color: #a12c2c;
    margin-bottom: 0.5rem;
}

.client-portal .client-login-field {
    margin-bottom: 0.6rem;
}

.client-portal .client-login-field input {
    width: 100%;
}

.client-portal .client-login-actions {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    flex-wrap: wrap;
}

.client-portal .client-login-actions .client-login-submit,
.client-portal #clientLogin input[type="submit"] {
    min-width: 140px;
    padding: 0.58rem 1rem;
    border-color: transparent;
    background: linear-gradient(180deg, #1f84cc 0%, #1269a8 100%);
    color: #fff;
    font-weight: 700;
}

.client-portal .client-login-actions .client-login-submit:hover,
.client-portal #clientLogin input[type="submit"]:hover {
    background: linear-gradient(180deg, #1979bb 0%, #0f5b91 100%);
    color: #fff;
}

.client-portal .client-login-actions .client-login-submit:disabled,
.client-portal #clientLogin input[type="submit"]:disabled {
    opacity: 1;
    background: linear-gradient(180deg, #5f8fb8 0%, #4878a1 100%);
    color: #eef6ff;
    -webkit-text-fill-color: #eef6ff;
    cursor: not-allowed;
}

.client-portal .client-login-help {
    margin-top: 0.8rem;
}

.client-portal .client-login-divider {
    border: 0;
    border-top: 1px solid var(--c-border);
    margin: 0.9rem 0;
}

.client-portal .client-login-register {
    margin-bottom: 0.45rem;
}

.client-portal .ticket-form-card,
.client-portal .ticket-view-card {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: #fff;
    padding: var(--space-lg);
    box-shadow: var(--shadow-sm);
}

.client-portal .form-section-header {
    margin-bottom: 0.6rem;
}

.client-portal .form-section-header h3 {
    margin-bottom: 0.2rem;
}

.client-portal #ticketForm > table {
    width: 100%;
    table-layout: fixed;
}

.client-portal #ticketForm > table td {
    width: auto;
}

.client-portal #ticketForm > table td:first-child {
    width: 190px;
}

.client-portal #ticketForm td textarea,
.client-portal #ticketForm div textarea {
    width: 100%;
}

.client-portal .form-actions {
    display: flex;
    justify-content: center;
    gap: 0.55rem;
    flex-wrap: wrap;
    margin-top: var(--space-md);
}

.client-portal .ticket-search-toolbar {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: var(--c-surface-soft);
    padding: var(--space-md);
    margin-bottom: 0.95rem;
}

.client-portal .ticket-search-form {
    display: flex;
    gap: 0.55rem;
    align-items: center;
    flex-wrap: wrap;
}

.client-portal .ticket-search-form input[type="text"] {
    min-width: 240px;
}

.client-portal .ticket-filter-group {
    margin-left: auto;
}

.client-portal .ticket-clear-filters {
    margin-top: 0.45rem;
}

.client-portal .ticket-list-heading {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    margin: 0.55rem 0 0.95rem;
}

.client-portal .ticket-list-title {
    margin: 0;
}

.client-portal .ticket-list-title a {
    display: inline-flex;
    align-items: center;
    gap: 0.3rem;
}

.client-portal .ticket-state-links {
    display: flex;
    align-items: center;
    gap: 0.45rem;
    flex-wrap: wrap;
}

.client-portal .ticket-state-links .state.active {
    font-weight: 700;
}

.client-portal .ticket-state-separator {
    color: #97a8bc;
}

.client-portal .ticket-table-wrap {
    width: 100%;
    overflow-x: auto;
}

.client-portal #ticketTable {
    width: 100%;
    border: 1px solid var(--c-border);
    border-bottom: 1px solid var(--c-border);
    border-left: 1px solid var(--c-border);
    border-radius: var(--radius-sm);
    overflow: hidden;
    background: #fff;
}

.client-portal #ticketTable caption {
    border: 0;
    background: #edf4ff;
    color: #223a57;
    font-weight: 700;
    padding: 0.65rem 0.75rem;
}

.client-portal #ticketTable th {
    height: auto;
    line-height: 1.35;
    border: 0;
    border-bottom: 1px solid var(--c-border);
    border-right: 1px solid #e3ebf5;
    background: #f4f8ff;
    padding: 0.55rem 0.6rem;
}

.client-portal #ticketTable td {
    border: 0;
    border-bottom: 1px solid #e6edf7;
    border-right: 1px solid #eef3f9;
    padding: 0.48rem 0.6rem;
}

.client-portal #ticketTable tr.alt td {
    background: #fafcff;
}

.client-portal #ticketTable tbody tr:hover td {
    background: #eef6ff;
}

.client-portal .ticket-subject-link {
    max-height: none;
    max-width: 100%;
    width: auto;
}

.client-portal .ticket-subject-collab i {
    margin-right: 0.3rem;
}

.client-portal .ticket-view-page #ticketInfo {
    width: 100%;
}

.client-portal .ticket-view-page #ticketInfo h1 {
    margin-bottom: 0.8rem;
    padding-bottom: 0.8rem;
    border-bottom: 1px solid var(--c-border);
}

.client-portal .ticket-view-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.6rem;
    flex-wrap: wrap;
}

.client-portal .ticket-view-actions {
    display: flex;
    gap: 0.45rem;
    align-items: center;
    flex-wrap: wrap;
}

.client-portal .ticket-view-grid {
    width: 100%;
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: var(--space-md);
    margin-bottom: 0.75rem;
}

.client-portal .ticket-view-grid > .ticket-info-table {
    width: 100%;
}

.client-portal .ticket-info-table,
.client-portal .infoTable {
    width: 100%;
    border: 1px solid var(--c-border);
    border-radius: var(--radius-sm);
    overflow: hidden;
    background: #f9fbff;
}

.client-portal .infoTable th {
    width: 38%;
}

.client-portal table.custom-data {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-sm);
    overflow: hidden;
}

.client-portal table.custom-data .headline {
    border-bottom: 1px solid var(--c-border);
    background: #f4f8ff;
}

.client-portal .ticket-reply-form {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-md);
    background: #f9fcff;
    padding: var(--space-md);
}

.client-portal .ticket-reply-actions {
    display: flex;
    justify-content: center;
    gap: 0.55rem;
    flex-wrap: wrap;
}

.client-portal .ticket-warning-link {
    text-decoration: underline;
}

.client-portal .ticket-thread-spacing {
    padding-bottom: 0.65rem;
}

.client-portal .dynamic-form-section {
    margin-bottom: 0.4rem;
}

.client-portal .dynamic-field {
    padding-top: 0.55rem;
}

.client-portal .dynamic-field-label {
    display: block;
    margin-bottom: 0.25rem;
}

.client-portal .dynamic-field-hint {
    color: var(--c-muted);
    display: inline-block;
    margin-top: 0.15rem;
}

.client-portal .dynamic-field-errors {
    margin-top: 0.3rem;
}

.client-portal .inline-form-grid {
    display: flex;
    flex-wrap: wrap;
    gap: 0.7rem;
}

.client-portal .inline-form-field {
    min-width: 220px;
    flex: 1 1 220px;
}

.client-portal .thread-entry {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-sm);
    box-shadow: var(--shadow-sm);
    overflow: hidden;
    background: #fff;
}

.client-portal .thread-entry .header {
    border: 0;
    border-bottom: 1px solid var(--c-border);
    border-radius: 0;
}

.client-portal .thread-entry.message .header {
    background: #e7f1ff;
}

.client-portal .thread-entry.response .header {
    background: #eff4fa;
}

.client-portal .thread-entry .thread-body {
    border: 0;
    border-radius: 0;
    border-bottom: 0;
}

.client-portal .thread-meta {
    vertical-align: middle;
}

.client-portal .thread-title {
    max-width: 100%;
    margin-left: 0.5rem;
}

.client-portal .kb-layout {
    display: grid;
    grid-template-columns: minmax(0, 2fr) minmax(250px, 1fr);
    gap: var(--space-lg);
}

.client-portal .kb-main,
.client-portal .kb-sidebar {
    min-width: 0;
}

.client-portal #kb {
    margin: 0;
    padding: 0;
}

.client-portal .kb-categories-intro {
    margin-bottom: 0.75rem;
    color: var(--c-muted);
}

.client-portal .kb-categories-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 0.85rem;
}

.client-portal .kb-category-card {
    border: 1px solid var(--c-border);
    border-radius: var(--radius-sm);
    background: linear-gradient(180deg, #ffffff 0%, #f8fbff 100%);
    padding: 0.8rem;
}

.client-portal .kb-category-title {
    margin: 0 0 0.7rem;
    line-height: 1.3;
}

.client-portal .kb-article-cards {
    display: grid;
    gap: 0.45rem;
}

.client-portal .kb-article-card {
    display: block;
    border: 1px solid #d8e5f4;
    border-radius: 10px;
    padding: 0.58rem 0.68rem;
    background: #f7fbff;
    color: #1b3d61;
    font-weight: 600;
    line-height: 1.3;
}

.client-portal .kb-article-card:hover {
    background: #eaf3ff;
    border-color: #bed4ee;
    color: #0e5b95;
}

.client-portal .kb-article-empty {
    margin-top: 0.3rem;
    border: 1px dashed #cedced;
    border-radius: 9px;
    padding: 0.5rem 0.62rem;
    color: var(--c-muted);
    font-size: 0.88rem;
}

.client-portal .kb-category-content {
    margin-left: 0;
}

.client-portal .kb-category-description {
    margin: 0.55rem 0;
}

.client-portal .kb-subcategories {
    padding-bottom: 0.7rem;
}

.client-portal .kb-topic-select {
    width: 100%;
    max-width: 100%;
}

.client-portal .kb-popular-item {
    margin-top: 0.35rem;
}

.client-portal #faq ol {
    border-top: 0;
}

.client-portal #faq ol li a {
    border-bottom: 1px solid #e7edf7;
    padding: 0.55rem 0.25rem 0.55rem 1.5rem;
    background-position: 0 50%;
}

.client-portal #faq ol li a:hover {
    background-color: #edf5ff;
}

.client-portal #pagination {
    margin: 0.8rem 0 0.5rem;
}

.client-portal .hidden-submit {
    display: none;
}

@media screen and (max-width: 1024px) {
    .client-portal #container {
        width: calc(100% - 1rem);
        margin: 0.65rem auto 1rem;
        border-radius: var(--radius-md);
    }

    .client-portal #content {
        padding: 1rem;
    }

    .client-portal .portal-home {
        grid-template-columns: minmax(240px, 300px) minmax(0, 1fr);
    }

    .client-portal .portal-featured-grid {
        grid-template-columns: 1fr;
    }

    .client-portal #nav {
        flex-wrap: wrap;
    }

    .client-portal #nav li {
        flex: 1 1 calc(50% - 0.325rem);
    }

    .client-portal .portal-featured-head {
        flex-direction: column;
        align-items: stretch;
    }

    .client-portal .portal-featured-search-form {
        width: 100%;
    }

    .client-portal .row,
    .client-portal .kb-layout {
        grid-template-columns: 1fr;
    }
}

@media screen and (max-width: 820px) {
    .client-portal .portal-home {
        grid-template-columns: 1fr;
    }

    .client-portal .portal-home-main,
    .client-portal .portal-home-main.main-content,
    .client-portal .main-content {
        width: 100%;
        max-width: 100%;
        grid-column: auto;
        grid-row: auto;
    }

    .client-portal .portal-home-sidebar {
        width: 100%;
        justify-self: stretch;
        grid-column: auto;
        grid-row: auto;
    }

    .client-portal .portal-sidebar-cta,
    .client-portal .front-page-button {
        width: 100%;
        max-width: 100%;
    }

    .client-portal #header {
        flex-direction: column;
        align-items: stretch;
        gap: 0.55rem;
        padding: 0;
    }

    .client-portal #logo {
        flex: 0 0 auto;
    }

    .client-portal #header .pull-right {
        position: static;
        margin-left: 0;
        width: 100%;
        padding: 0.6rem 0.75rem 0;
    }

    .client-portal #header p {
        text-align: left;
        width: 100%;
    }

    .client-portal #nav {
        display: block;
        padding: 0.65rem 0.7rem 0.8rem;
    }

    .client-portal #nav li {
        flex: none;
    }

    .client-portal #nav li + li {
        margin-top: 0.35rem;
    }

    .client-portal #nav li a {
        width: 100%;
        justify-content: flex-start;
    }

    .client-portal #nav li a.home,
    .client-portal #nav li a.kb,
    .client-portal #nav li a.new,
    .client-portal #nav li a.status,
    .client-portal #nav li a.tickets {
        padding-left: 1rem;
    }

    .client-portal .client-login-grid {
        grid-template-columns: 1fr;
    }

    .client-portal .client-login-side,
    .rtl .client-portal .client-login-side {
        border: 0;
        border-top: 1px solid var(--c-border);
        padding: var(--space-md) 0 0;
    }

    .client-portal .ticket-filter-group {
        margin-left: 0;
        width: 100%;
    }

    .client-portal .ticket-list-heading {
        flex-direction: column;
        align-items: flex-start;
    }

    .client-portal .ticket-view-grid {
        grid-template-columns: 1fr;
    }

    .client-portal #ticketForm > table,
    .client-portal #ticketTable {
        min-width: 700px;
    }

    .client-portal .ticket-table-wrap {
        border-radius: var(--radius-sm);
        border: 1px solid var(--c-border);
        background: #fff;
        padding: 0.25rem;
    }
}

@media screen and (max-width: 560px) {
    .client-portal {
        font-size: 15px;
    }

    .client-portal #container {
        width: calc(100% - 0.45rem);
        border-radius: 12px;
    }

    .client-portal #header,
    .client-portal #content,
    .client-portal #footer {
        padding-left: 0.7rem;
        padding-right: 0.7rem;
    }

    .client-portal .portal-content-card {
        padding: var(--space-md);
    }

    .client-portal h1 {
        font-size: 1.95rem;
    }

    .client-portal .button,
    .client-portal input[type="submit"],
    .client-portal input[type="reset"],
    .client-portal input[type="button"],
    .client-portal .action-button {
        width: 100%;
        text-align: center;
        margin: 0.18rem 0;
    }

    .client-portal .form-actions,
    .client-portal .ticket-reply-actions,
    .client-portal .client-login-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .client-portal .ticket-search-form input[type="text"] {
        min-width: 0;
        width: 100%;
    }

    .client-portal .portal-featured-search-form {
        flex-direction: column;
        align-items: stretch;
    }
}
